Chief of Staff (all genders)

Permanent employee, Full-time · Berlin

Your mission

As the Chief of Staff at Banxware, you will play a pivotal role in driving the organization’s growth and operational effectiveness. Acting as a trusted advisor to the CEO and senior leadership team, you will ensure strategic decisions are executed swiftly and efficiently. You will coordinate critical projects, track organizational performance, manage investor relations, and monitor the progress of key initiatives, especially in Banxware’s international expansion efforts. This role is well-suited for an individual who thrives in a dynamic environment, exhibits strong leadership skills, and has a proven track record of orchestrating cross-functional teams.

Strategic Coordination & Execution

• Work closely with the CEO and senior leadership to develop, refine, and implement corporate strategy, ensuring alignment across all functions.

• Track the progress of strategic initiatives and provide regular status updates to executive stakeholders.

• Identify and resolve roadblocks that may impede strategic goals or critical business outcomes.

Management & Meeting Coordination

• Coordinate and facilitate executive-level meetings, off-sites, and leadership forums, including agenda setting and follow-up on action items.

• Consolidate meeting documentation, ensure alignment of decisions, and create streamlined workflows for the executive team.

Performance Tracking & Reporting

• Oversee the development and implementation of performance metrics (OKRs/KPIs) across various teams to measure and drive operational efficiency.

• Provide transparent and data-driven reporting on performance, identifying trends, opportunities for improvement, and potential risks.

Investment & Investor Relations

• Coordinate equity and debt investment activities in close collaboration with the finance department amnd the CEO.

• Act as a primary liaison for current and potential investors, preparing regular updates, investment materials, and financial reports.

• Manage ongoing investor relations, ensuring timely communication of company progress, strategic milestones, and expansion plans.

Cross-Functional Project Management

• Lead critical projects and initiatives that span multiple departments, ensuring clear project goals, timelines, and deliverables.

• Foster collaboration and accountability across teams, resolving conflicts and facilitating effective communication.

Stakeholder Management

• Serve as the bridge between executive management and internal/external stakeholders, ensuring consistent and transparent communication.

• Identify and manage key dependencies and risks to ensure timely and successful outcomes.

Your profile

Education & Experience
• Degree in Business Administration, Finance, Economics, or a related field;
• 4+ years’ experience in consulting, finance, business operations, or a similar role.
• Experience in fintech, financial services, or startups—especially in a scale-up phase—will be a strong advantage.

Technical & Professional Expertise
• Strong understanding of financial statements, equity/debt financing processes, and investor relations best practices.
• Solid project management skills with a track record of delivering complex, cross-functional projects on time.

Skills & Attributes
• Strategic Thinker: Able to see the bigger picture and align day-to-day activities with long-term vision.
• Effective Communicator: Excellent written and verbal communication skills, comfortable interacting with senior executives and investors.
• Organized & Detail-Oriented: Capable of managing multiple work streams simultaneously, setting priorities, and meeting deadlines.
• Influential Leader: Strong stakeholder management and interpersonal skills; can foster collaboration and consensus.
• Problem Solver: Proactive in identifying issues and capable of developing creative, data-driven solutions.
• Adaptable & Resilient: Thrives in a fast-paced, high-growth environment and can adapt quickly to change.

Our offer

An attractive base salary.

Participation in our virtual Share Options Program.
Fresh coffee and snacks in the office.
Pet-friendly office.
Company & team events for a strong team feeling.
Direct collaboration with our C-Level.

You belong with us

We are currently a team of more than 30 employees from over 10 nations and are big fans of diversity. At Banxware, everyone is accepted, included, and celebrated, regardless of sexual orientation, cultural background, gender, religion, physical abilities, or lack of any of these.
We actively encourage women to apply: Our co-founder Miriam is a role model in this regard.

Place of work

This is a Berlin-based position.
We apply a 2-day-per-week office attendance policy.

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About us

Banxware is Europe’s leading embedded finance provider, empowering platforms to offer tailored lending solutions to small and medium-sized businesses (SMEs). We partner with a wide range of platforms where SMEs generate revenue, including payment and POS providers, eCommerce marketplaces, and shop software vendors. Additionally, we collaborate with platforms aggregating multiple SMEs, such as neo banks, logistics providers, cash management platforms, and more. Our innovative solutions are trusted by top-tier companies like Qonto, Deutsche Bank (FYRST), Agicap, and JustEat Takeaway (Lieferando). From day one, we’ve operated on an international scale, and we’re proud to embrace a global mindset in everything we do.

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We are looking forward to hearing from you!

Thank you for considering a career at Banxware. Please send us your CV via the application link. In case you are experiencing problems, get in touch with us at careers@banxware.com. Please, note that due to GDPR we are not allowed to receive CVs per e-mail.